Not hard to use but don't look for support icon "The invited end user onboarding is a bit confusing and many of my clients would struggle to join a conference.".icon "They also forced another year's subscription on me - they require paypal auto renew, The vast majority of companies will allow you to cancel an auto renew if you let them know in a reasonable time.".icon "Couldn't reach billing department to straighten out charges.".
#MIKOGO REVIEWS SOFTWARE#
I needed some online screen share software that was not only easy to use bit was easy for my clients."
Shame on you Mikogo, for selling a product in this country without any access to technical support. I was given no other option than to drop my subscription and look for another service. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents.
#MIKOGO REVIEWS MAC#
Mikogo ran fairly well for me unless I had a Mac participant. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. I also need to be able to transfer control of the mouse and keyboard for remote signature. I never have more than one participant besides myself in the conference. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. I had been using Mikogo for several years now and most of the time it worked fine for my purposes.
31 Reviews 5 11 4 9 3 5 2 3 1 3 4 Ease-of-use out of 5 2.5 Customer Support out of 5 3 Value for money out of 5 3.5 Functionality out of 5
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